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Customer Service

What will the apprentice be doing on site

This is a fantastic opportunity to work within the business support department of a well-established Marine Services company.

Business Support Duties:

Customer facing role

Working in unison with the facilities operative to ensure the smooth running of the hire fleet.

-Taking bookings
-Speaking to customers
-Processing paperwork
-Accepting deliveries
-Safety Training
-Fitting life jackets for customers
-Assisting customers in getting onto boats
-Answer calls as required.
-Assisting with disembarking and turn around of hire fleet including internal cleaning of the boats
-Helping customers and generating positive feedback through exceptional customer service.

What sort of candidate are you looking for

-Self-motivated
-Friendly and helpful
-Team player
-Professional approach

Essential qualities

-Time management skills
-Computer literate
-Administration skills
-Communication & telephone skills
-Organised

Qualifications Required

GCSE grade D/3 in Maths and English or equivalent qualifications

Summary

Reference BRO-0005-21
Location Brundall
Apprenticeship Customer Service
Level Intermediate (L2)
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Contact Info
Address
Building 262B, Scottow Enterprise Park, Lamas Road, Badersfield, Scottow, NR10 5FB
Phone
01603 737739
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Thankyou to our Delivery Partners and Sponsors who suppport us to deliver this project