Customer Service

What will the apprentice be doing on site

We have a great opportunity for someone to start a career in Ecommerce and Online sales. Working across two diverse businesses, including specialist diving equipment and commercial hand sanitising equipment, the successful candidate will be involved in taking responsibility for
- Online sales on Amazon & Ebay outlet
- Sales via the businesses websites
- Maintaining the sales catalogues
- Dealing with Customer Queries about items for sale and items purchased
- Delivering a high level of sale’s services
- influencing customer’s purchasing via marketing
- Providing accurate information on products
- Telephone and online sales
- online promotions
- Positive Customer interaction and helping to build customer list and brand reputation
- Matching Customer needs to product’s available through clear knowledge of products
- Maintaining good Stock control
- Support team members to ensure high quality of service

What sort of candidate are you looking for

Confident and polite
Willingness to learn about products and be able to present them in a way that maximises sales

Essential qualities

A good level of Computer Skills.
Confident telephone manner
Confident in use of numbers
An interest in marketing

Qualifications Required

Maths & English GCSE Minimum Grade D and above or equivalent


Reference DUR-0001-21
Location Great Yarmouth
Apprenticeship Customer Service
Level Intermediate (L2)

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Contact Info
Building 262B, Scottow Enterprise Park, Lamas Road, Badersfield, Scottow, NR10 5FB
01603 737739
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Thankyou to our Delivery Partners and Sponsors who suppport us to deliver this project