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Customer Service

What will the apprentice be doing on site

This is a fantastic opportunity to work front of house as part of internationally known Broom boats Crew, assisting in all aspects of operating their Luxury holiday Yachts and Marine services.

This is a customer facing role in the Main reception of the site.

The role will include:

-Taking bookings.
-Speaking to customers.
-Processing paperwork.
-Accepting deliveries.
-Safety Training.
-Answering calls as required.
-Helping customers and generating positive feedback through exceptional customer service.

What sort of candidate are you looking for

The successful candidate will be warm and friendly with a willingness to offer help.
They will be customer focussed and maintain high standards

Essential qualities

-Time management skills.
-Computer literate.
-Administration skills.
-Good Communication & telephone skills.
-Organised.

Desirable qualities

Presentable.

Good Communication skills.

Friendly manner.

Qualifications Required

GCSE grade D/3 in Maths and English or equivalent qualifications

Monday to Friday up to 40 hours

Wages:
Above Apprentice minimum. The Apprentice can expect to earn approx £200 per week based on 40 hours at £5.00 per hour. in the first year.

wages will be reviewed along with performance.

Summary

Reference BRO-0009-22
Location Brundall
Apprenticeship Customer Service
Level Intermediate (L2)
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Contact Info
Address
Building 262B, Scottow Enterprise Park, Lamas Road, Badersfield, Scottow, NR10 5FB
Phone
01603 737739
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Thankyou to our Delivery Partners and Sponsors who suppport us to deliver this project